Privacy Policy
PRIVACY POLICY
KING SIGNATURE SAFARIS LIMITED (hereinafter “the Company,” “We,” “Us,” or “Our”) is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you book a safari with us or use our services.
1. DATA CONTROLLER
KING SIGNATURE SAFARIS LIMITED acts as the “Data Controller” for the personal information you provide. We are responsible for ensuring that your data is handled in compliance with applicable data protection laws.
2. TYPES OF DATA WE COLLECT
In order to facilitate a safe and legal safari experience, we process the following categories of personal information:
Identity Data: Full name as per passport, date of birth, nationality, and gender.
Contact Data: Email address, telephone number, and residential address.
Travel Documents: Passport numbers, expiry dates, and copies of visas.
Sensitive Health Data: Details of medical conditions, physical disabilities, and life-threatening dietary requirements (collected for your safety).
Operational Data: Body weights (required for safety calculations on light aircraft and hot air balloons).
Emergency Data: Next of kin contact details and travel insurance policy information.
3. HOW WE COLLECT YOUR DATA
We collect data through:
Direct Interaction: Information you provide via our website forms, email, or telephone.
Automated Technologies: Technical data (IP addresses/cookies) when you interact with our website.
Third Parties: Information from travel agents or booking partners acting on your behalf.
4. HOW WE USE YOUR INFORMATION
We process your data for the following lawful purposes:
Contractual Necessity: To confirm your bookings with third-party suppliers (lodges, airlines, and park authorities).
Safety & Health: To ensure guides and lodges are aware of medical or dietary needs.
Legal Compliance: To fulfill Tanzanian immigration and tourism board reporting requirements.
Marketing: To send you newsletters or updates (only with your explicit consent).
5. DATA SHARING AND DISCLOSURE
To fulfill your itinerary, we must share your information with:
Third-Party Suppliers: Lodges, camps, and internal flight operators.
Government Authorities: Tanzania National Parks (TANAPA), Ngorongoro Conservation Area Authority (NCAA), and Immigration offices.
Emergency Services: Medical evacuation providers and insurance companies in the event of an incident.
We only share the specific data necessary for the service being provided (e.g., a lodge receives your name and dietary needs, but not necessarily your full credit card info).
6. DATA SECURITY
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a genuine business “need to know.”
7. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 7 years for financial and tax records).
8. YOUR LEGAL RIGHTS
Depending on your jurisdiction (such as the EU under GDPR), you may have the right to:
Request access to your personal data.
Request correction or erasure of your personal data.
Object to the processing of your data for marketing.
Withdraw consent at any time where we are relying on consent to process your data.
9. COOKIES
Our website uses cookies to distinguish you from other users and improve your experience. You can set your browser to refuse all or some cookies, but this may cause parts of our website to function incorrectly.
10. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. The most current version will always be available on our website.
11. CONTACT US
If you have any questions regarding this policy or our data practices, please contact us at:
KING SIGNATURE SAFARIS LIMITED
Arusha, Tanzania